Who is The Stone Line?
The Stone Line makes small, handmade intention keepsakes: corked glass vials of natural stone chips, each paired with one intention and a printed card. Every stone is labeled with its correct mineral name, and any treatment is disclosed. The meanings we share come from spiritual and cultural traditions and are offered for reflection, not as claims.
You can learn more about the founding of The Stone Line by clicking here.
Shipping & Delivery
When will my order ship?
Orders ship within 3 business days of purchase. Every keepsake is assembled by hand, and you’ll receive a tracking number by email once your order is on its way.
Do you offer free shipping?
Yes — shipping is free on US orders of $40 or more. Orders under $40 pay the shipping rate shown at checkout.
Do you ship internationally?
We ship worldwide. Delivery times vary by destination. Customs duties, import taxes, and fees charged by your country are the buyer’s responsibility and are not included in the order total.
What if my order arrives damaged?
Email us at admin@thestoneline.com within 14 days of delivery with your order number and a photo, and we’ll send a replacement or a refund at no cost to you.
Returns & Refunds
Can I return my order?
All sales are final. Because every keepsake is made by hand, we don’t accept returns or exchanges.
What if something is wrong with my order?
If your order arrives damaged or you received the wrong item, email admin@thestoneline.com within 14 days of delivery with your order number and a photo. We’ll make it right with a replacement or a refund.
My stones look a little different from the photos. Is that a defect?
No. Natural stones vary in color, pattern, and size, so every vial is a little different. Natural variation is not considered a defect.
Using Your Jar
How do I use my intention jar?
Keep it somewhere you’ll see it and take a minute a day to hold it and repeat your intention. See our full guide: How to Use Your Intention Jar.
Can I open the jar?
Yes. Many people find holding the stones calming. Use dry hands, pour them back and close the cork when you’re done, and wash your hands afterward. Keep the jar and the stones away from children and pets.
Contact
How do I get in touch?
Email admin@thestoneline.com. Please include your order number if your question is about an order.
Where else can I find you?
Follow along on Instagram at @thestoneline.